Business process mapping refers to activities involved in defining exactly what a business entity does, who is responsible, to what standard a process should be completed and how the success of a business process can be determined. Once this is done, there can be no uncertainty as to the requirements of every internal business process. A process map is produced. The first step in gaining control over an organization is to know and understand the basic processes. Then applying Six Sigma methodology Adventus Consulting will break down tasks into manageable process maps which will assist even a new employee to take over the functional role smoothly.
ISO 9001 requires a business entity to follow a process approach when managing its business, and to this end creating business process maps will assist. The entity can then work towards ensuring its processes are effective (the right process is followed the first time), and efficient (continually improved to ensure processes use the least amount of resources).
If you or your company need assistance to map processes in your organization then please get in touch with us. Fill in the form and an SME from Adventus will contact you to discuss in detail.
